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Home » Business » The Business Model of Ecommerce Websites

The Business Model of Ecommerce Websites

June 9, 2023 | By Hitesh Bhasin | Filed Under: Business

For every single online store in the market, there is a particular business model. The business model of eCommerce involves buying or selling products on the web. With the help of that, these eCommerce sites can make money and have profits for the company.

While some businesses tend to earn money with the help of the visitors that come to their website, some take the sales of the company very seriously because it is what makes them earn money in the first place.

E-commerce sites are involved in selling a wide variety of goods and services. To understand their business model, let us first have a look upon those right away-

Table of Contents

  • Different types of Goods and Services Sold Through Ecommerce
    • 1. Online goods and services
    • 2. Retail services
    • 3. Marketplace services
    • 4. Mobile commerce
    • 5. Payment Ticketing
    • 6. Customer service
  • Different Ecommerce Business Models
    • #1. Business-to-Business (B2B)
    • #2. Business-to-Consumer (B2C)
    • #3. Consumer-to-Consumer (C2C)
    • #4. Consumer-to-Business (C2B)
    • #5. Business-to-Government (B2G)
    • #6. Customer-to-Government (C2G)
  • How Does an E-commerce Site generate revenue?
    • #1. Physical Products
    • #2. Digital Products
    • #3. Services
  • How do Ecommerce Sites make money?
    • #1. Drop-Shipping
    • #2. Wholesaling and Warehousing
    • #3. White labelling
    • #4. Private Labeling and Manufacturing
    • #5. Subscription Ecommerce
    • Final Thoughts

Different types of Goods and Services Sold Through Ecommerce

Goods and Services sold through Ecommerce

1. Online goods and services

  • Digital distribution
  • E-books
  • Software
  • Streaming media

2. Retail services

  • Banking
  • DVD-by-mail
  • Flower delivery
  • Food ordering
  • Grocery
  • Pharmacy
  • Travel

3. Marketplace services

  • Advertising
  • Auctions
  • Comparison of shopping
  • Social commerce
  • Trading communities
  • Wallet

4. Mobile commerce

5. Payment Ticketing

6. Customer service

So, the channelization of the business model of e-commerce is dedicated to offering these products and services to the target audiences. Sellers and manufacturers can offer their products and services via e-commerce mediums. Let us now understand this model in a more in-depth manner-

However, this fact cannot be denied that it is really important for an eCommerce site to identify the perfect business model for the eCommerce venture that it has because it helps in making sure that the store stays afloat during the tough times and can provide some sustainable profits to the company as well.

But then there are so many companies that tend to make a lot of mistakes when they are planning for the eCommerce venture of theirs.

They tend to jump straight up to the fine details of the company and then forget the simplest thing that it all depends on the planning that they have to sell the products and what they want to sell in the best way.

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Hence, if the business model is pretty safely executed, then there is no doubt that the venture can be one of the best sources of income for the company.

That is one of the main reasons why people all over the world want to know more and more about the business models of the eCommerce sites in the best way.

Different Ecommerce Business Models

Models of Ecommerce

The eCommerce models are some of the best business models that the eCommerce stores can use to get the profits that they want to have from the company.

Many different business models take place, and we are going to talk about it a little bit for sure.

#1. Business-to-Business (B2B)

In case the overall nature of the services and products is to meet the needs and requirements of the businesses these days, then the B2B business model and strategy would be the right option to choose for sure.

In the B2B business model reaching out and networking are some of the most important aspects. However, even if the advertising budget is a bit bigger, it is not able to help that much.

#2. Business-to-Consumer (B2C)

This particular business model is for those sites and eCommerce ventures that want to provide the products and the services directly to the individual customers.

Hence, if the customer finds out about the website and the eCommerce site, then the product can get sold. Otherwise, there is no point at all.

After having a look at the eCommerce store, the customer will then decide whether or not they want to buy the product. So, that is one business model which focuses on the customer’s needs and requirements for sure.

#3. Consumer-to-Consumer (C2C)

The Consumer to the Consumer model of eCommerce business is particularly new in the world of business. This is because there is a pretty great demand for sites such as eBay, OLX, and Craigslist as well. These are the platforms which allow the users to buy, sell, and trade the items, products, and services that they tend to have.

#4. Consumer-to-Business (C2B)

This is another one of the greatest concepts for the eCommerce businesses these days. The platform is properly provided to the freelance workers out there that want to provide their services to the companies out there who are in need for it. In this case, the individual will be the sole owner of the businesses.

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#5. Business-to-Government (B2G)

This kind of business model of e-commerce deals with the association between businesses and governments or public administration.

#6. Customer-to-Government (C2G)

In this type of e-commerce business model, the transaction occurs between individuals and governments for different kinds of services that the government offers

How Does an E-commerce Site generate revenue?

Digital Products

One of the best things about the online eCommerce sites is that the company will be able to sell pretty much everything that they have. However, when it comes to starting a particular venture online, it is really important to make sure that it is decided that what they want to sell to the people in the first place.

Ecommerce websites generates revenues through the sale of multiple products. There are so many different things that they can sell such as the physical products such as clothing and shoes, digital products such as ebooks, and also some services such as housekeeping, marketing, and babysitting as well.

There are different products that the companies can choose to sell to the customers on their online sites and that is one of the most important reasons why it is essential for the companies to decide their items to sell first of all.

#1. Physical Products

The physical products are often sold by the eCommerce stores, and these are pretty common as well. The physical products are the ones that contain items which can be packed, shipped, and delivered as well.

Hence, physical products tend to achieve the highest forms of sales for sure. However, when it comes to selling the physical products, the companies also need to decide what products that want to sell in the first place.

So, the most important thing to do here is to find out the true mission of the company. Some sell car parts, and also some companies sell clothing as well.

These can cover the different aspects of the industry and hence are quite popular items or sure. The companies need to make sure that they choose the right kind of niche when they want to sell physical products in the best way.

They can also conduct some market research which can be a great help to them for sure.

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Also, the eCommerce store is required to do some research on the keywords for the products that they want to sell for sure. That is one of the main reasons why it is really important to make sure that the physical products are decided before starting the eCommerce store.

#2. Digital Products

Well, the digital products are another type of products that one can sell on the eCommerce store in the best way to the online customer. For web designers, content writers, artists out there, these eCommerce products are some of the best options for sure.

They will easily be able to build their eCommerce website with the help of these products that they offer to the customers who need it. However, there is one thing that they need to do to make sure that they can continue with the business in the best way.

They need to make sure that they take care of the Copyrights and the Piracy infringements, which can be a pretty common thing in these businesses these days.

This can also post to be a very big challenge for the people, and there is no doubt about that for sure.

Another one of the most important things that they need to do in order to make their eCommerce store earn money is to make sure that they are providing some FAQs as well as the Legal sections on the products which would be able to explain the delivery options as well as some other legal terms of the products for sure.

This is one of the most important things that people always have to keep in mind for sure.

#3. Services

This is another one of the most important things that the eCommerce stores can sell to make sure that they can earn some sort of money from the customers out there.

The services are something that is provided to the customers so that they can complete their mentioned tasks in the best way and that too, without any hassle for sure.

In case the eCommerce company has a crew that consists of come skilled and experienced customers in the first place then they will be able to extend the carpenter services to the people who might be on the need for it.

One of the most important things that people need to keep in mind is that the company should provide detail of all the services that are provided to the customers out there.

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Also, there should be a proper FAQ section provided in the eCommerce store which would talk about the different things that would be offered to the customers by the business of yours, and that is one of the main reasons why most people tend to choose the services in the first place.

Let us now understand how Ecommerce Sites make money.

How do Ecommerce Sites make money?

Ecommerce sites make a lot of money

There are different ways through which e-commerce sites generate revenues-

#1. Drop-Shipping

In this type of eCommerce, you just set an online storefront from where you enable buyers to buy products and rest your supplier will do.

Means, you will take the money from your customer, and your supplier will manage inventory, packaging, warehousing stock, and shipping.

#2. Wholesaling and Warehousing

In this, you will be managing inventory and stock, plus you will also be responsible for tracking customer orders, shipping details, and other key warehouse things.

It needs more investment, but it also helps businesses generate more revenues.

#3. White labelling

In this, you can sell a product that is made by one company by rebranding that like your product. So, purchasers can use their brand and logo instead of manufacturers to sell it to their customers.

#4. Private Labeling and Manufacturing

In this, you will tell your specific needs related to product quality, logo, label, etc. to your manufacturers, and they will make it with your brand name. Then you can sell those products via eCommerce means and make money.

#5. Subscription Ecommerce

In this type of revenue-oriented eCommerce, your site will offer regular purchases of a group of products means you will be collecting recurring payments for ongoing services or the recurring product deliveries.

So these are some of the amazing business models for the eCommerce sites that help such portals make money.

Final Thoughts

Now, on the concluding note, we hope you would have understood the business model of e-commerce sites and how they make money.

Still, have any doubts about the eCommerce business model?

Share your thoughts with us in the comments.


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About Hitesh Bhasin

Hitesh Bhasin is the Founder of Marketing91 and has over a decade of experience in the marketing field. He is an accomplished author of thousands of insightful articles, including in-depth analyses of brands and companies. Holding an MBA in Marketing, Hitesh manages several offline ventures, where he applies all the concepts of Marketing that he writes about.

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  1. Bill says

Business Models
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  3. Business Model of Ecommerce
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