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Marketing Category

The Marketing category has detailed articles, concepts and How-tos to help students and professionals learn the concepts and applications.

Product Concept: Definition, Types, Importance & Example

October 13, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Product concept

What is a Product Concept? A product concept is the description of the characteristics, quality, and performance of a product at the initial stage in…

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Internal Customers – Definition, Examples and Characteristics

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Internal customers

Definition: An internal customer is defined as a customer who works in the organization and does not pay for using the company’s product or service….

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Selling concept – Definition, Examples, Pros and Cons

March 18, 2026 | By Hitesh Bhasin | Filed Under: Marketing

Selling concept

During WWII world industry geared up for accelerated wartime production. When the war was over this stimulated industrial machine turned to producing consumer goods. By…

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Service Marketing Mix – 7 P’s of marketing

March 18, 2026 | By Hitesh Bhasin | Filed Under: Marketing

physical evidence

What is Service Marketing Mix? The service marketing mix is also known as an extended marketing mix and is an integral part of a service…

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Vals – Values attitude lifestyle

February 26, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Vals framework

Vals which is also known as values attitude and lifestyle is one of the primary ways to perform psychographic segmentation. All three terms are intangible…

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Break-Even Price: Definition, Examples, and How To Calculate It (Updated 2026)

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Break even price

What Is a Break-Even Price? The break-even price is the price a company must charge to cover direct manufacturing expenses and make a profit. It…

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Physical Evidence in Marketing Mix

December 21, 2024 | By Hitesh Bhasin | Filed Under: Marketing

physical evidence

If you have read the service marketing mix, then you would know that physical evidence is one of the additional 3 Ps (extended marketing mix)…

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Types of Sales Organization: A Complete Guide about Sales Team Structures

August 23, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Types of Sales Organizations

If sound practices are followed in setting up the sales department, the resulting structure takes on features of one or more of four basic types…

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Pricing Decisions: Examples, Objectives & Factors to Consider

December 16, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Pricing decisions - 2

Businesses make pricing decisions when determining the prices for their products or services. For example, a business that sells ladies’ bags may decide to charge…

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8 steps to create a strong sales pipeline

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Sales pipeline - 3

Sales is a continuous process and the timelines are such, that you are needed to prospect and close customers again and again. The sales process…

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Marketing Information System – Types, Tips and Examples

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Marketing informations systems

Definition Marketing Information System regularly gathers, analyzes, interprets, stores, and distributes internal and external market data. Marketing information systems include CRM, market research, competitive intelligence,…

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Qualities of highly effective salesperson

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Function of sales executive

What qualities should an effective salesperson possess? It is difficult to list “success” qualification. Sales executives jobs cover a gamut of products, markets, and marketing…

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International marketing – Scope and challenges

May 14, 2025 | By Hitesh Bhasin | Filed Under: Marketing

International Marketing

What is International Marketing? International marketing is the process of marketing goods or services to customers in more than one country. This process can be…

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AIDAS theory of selling

December 21, 2024 | By Hitesh Bhasin | Filed Under: Marketing

AIDAS Theory of Selling

AIDAS stands for Attention, Interest, Desire, Action, and Satisfaction. The AIDAS model states that a prospect goes through five different stages before finally responding satisfactorily…

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Channel Levels – Consumer and industrial marketing channels

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Consumer and industrial marketing channels

Channel levels consist of consumer marketing channels or the industrial marketing channels. A factor common among both channel levels is that both include the producer…

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Functions of channel members

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Channel members - 2

There are numerous functions of channel members. All of these function utilize scarce resources of the organization. Furthermore, these functions can be better performed through…

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What is Service Perishability?

June 19, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Perishability of services

What is Service Perishability? Service perishability is a term used to describe the finite nature of services because, unlike goods that can be stored and…

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Heterogeneity in service marketing

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Heterogeneity in service marketing

Each and every service is different in nature. That’s the simple meaning of  heterogeneity in service marketing. Imagine 2 restaurants. Even if they have the…

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5 sales myth which have to be ignored in today’s sales environment

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Sales myth

There are many sales myths associated with joining a sales profile in a company. Many management executives want to become finance heads, marketing heads and…

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Intangibility of services

December 13, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Intangibility in services

Products are tangible and Services are intangible in nature. Intangibility of services is derived from the fact that you cannot see or touch a service….

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What is New Product Development? Stages, Examples & Best Tips to Improve NPD

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

New Product Development

New product development is a process of idea generation, creation, designing, validation, and launching of a product that is completely new to the market. Examples…

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Benefits and limitations of Product life cycle

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Benefits and Limitations of Product life cycle - 2

The product life cycle is an excellent tool which can be used by Business managers, strategists and marketing managers to come up with product strategies….

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Marketing Decision: Definition and Types

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

What is Marketing Decision? Marketing Decision is a crucial step in the marketing process. The decision-making process helps to make effective marketing strategies and plans…

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Positioning Process – Steps involved in Positioning

December 19, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Positioning process

The positioning process is important to be identified and followed by any organization which wants to implement its marketing strategy soundly. It is a difficult…

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Effective Positioning

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Positioning

According to the basic principles of marketing, products and services are created to solve customer “problems” (i.e., to satisfy needs and wants) and provide benefits….

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Offensive Marketing – Strategy and examples

July 10, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Offensive marketing

When multiple businesses in a market sell the same product, the offensive marketing approach is used; as a result, each business only gets a portion…

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7 Detailed Steps to Find Your Target Market

June 13, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Target market selection - 2

Finding your target market is different from choosing your target market. If you were a wolf, you can’t choose to sell apples in your neighbourhood…

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What is the Need for Market Segmentation? Key Practices & Benefits

August 31, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Need for Market Segmentation

Understanding the need for market segmentation is an important step for any business. Segmenting the market involves dividing a large group of potential customers into…

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Target Market Selection – Importance and Strategies

June 13, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Target market selection - 2

Target market selection is the process of selecting your target market by choosing a specific group of consumers to whom you will promote your new…

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Reference Groups: Definition, Types, Importance & Examples

July 24, 2023 | By Hitesh Bhasin | Filed Under: Marketing

What are Reference Groups? Reference groups are social groups that are used ‘as the yardstick’ for self-assessment or team comparison and ‘as a standard or…

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Factors Influencing Consumer Buying Behavior

June 10, 2023 | By Hitesh Bhasin | Filed Under: Marketing

5 Factors Influencing Consumer Buying Behavior

When it comes to consumer buying behavior, there are many factors at play. Factors like brand loyalty, media influences, environmental influences, and even the time…

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What is Brand ladder and how to use it for brand building?

June 10, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Brand ladder

Multiple qualities of the brand can influence consumer decision making. Brand ladder refers to the marketing tool used by marketers, to communicate all the benefits…

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Classification of services

May 14, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Classification of services 1

In order to be able to make a clear and relevant classification of services, we would first need to understand the concept of the word…

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What is a Brand Community and How to Build a Successful One?

June 10, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Brand community

What is a brand community? A brand community is a functional group or platform that brings together all the loyal buyers, users, and employees in…

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Value Delivery: Definition, Process, and Preparation

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing

How value delivery has changed over time

Value Delivery is the process of providing value to customers by means of a product or service. This involves developing the product, packaging it, promoting…

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Customer Retention Strategies

November 11, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Customer Retention Strategies

Customer retention is an essential goal for any business aiming to succeed. The longer you can maintain customer loyalty, the more likely they are to…

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Product Management – Example, Types and Career

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

What is product management

To be effective in product management, you must comprehensively grasp the customer’s requirements and guarantee that the product fulfills them. Good communication skills and strategic…

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Direct marketing – Definition, Types, Steps and Examples

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Direct marketing

What Is Direct Marketing? Direct marketing is a type of marketing and advertising where organizations communicate directly to customers through various channels, including brochures, email,…

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10 factors which determine a good sales personality

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

sales personality

Being a sales man or a sales personality in your field is one of the most tough job nowadays due to the number of rejections…

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Beginners guide to Market Segmentation

July 30, 2025 | By Hitesh Bhasin | Filed Under: Marketing

segmentation

This is a comprehensive guide on Market segmentation which lists out the different types of segmentation, role of segmentation in marketing, the advantages of segmenting…

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