A crystal clear communication is one of the vital keys for the success of any business or an organization. And hence, the Importance of clear and transparent communications channels in the modern world of business can be overemphasized. And many of the firms spend a lot of time, energy, efforts, and financial resources on the same.
But many a time the channels of communication are not very clear and effective as it should be in an organization as there are various Barriers to Business Communication owing to many reasons. As per the research and studies, 75% of the communications in the business fails to accomplish the ideal results.
Certain internal and external factors act as Barriers to Business Communication and are an obstacle to mutual understanding.
In the organization, the communication channels are quite vague and not very well expressed at times. And Barriers to Business Communication is like a filter to make the communications channels inadequate and act like a filter holding important communication and messages.
Meaning of Barriers to Business Communication
The Barriers to Business Communication can be defined as distorted or disturbed messages that are unclear and vague that results in misunderstanding and the sheer failure of clear communication.
Not- listening is also one of the barriers to communication and can be a chronic problem. Many of the apt and vital communications do not receive the attention that they deserve.
The barriers to effective business communications can be classified into many types, such as cultural, technological, linguistic, psychological, and emotional amongst others.
Various types of Barriers to Business Communication
#1 Linguistic Barriers:
The language or the linguistic barrier is one of the major Barriers to Business Communication as it affects the effective and efficient communication.
Universally, language is the most common tool for communication in any organization, and every country and regions within the country have various languages and even dialects. At times, even a thick or an unclear dialect can hinder clear communication.
Some of the employees are very proficient with their native language or mother tongue and not very efficient with the language of the country or city where they are working.
And this creates a barrier, and companies mention the criteria of proficiency in certain languages in their job descriptions to avoid such issues.
#2 Psychological Barriers:
Another Barrier to Business Communication is the psychological barrier as some people have speech disorders, suffer from anxiety or depression, have certain kinds of phobias such as stage fear, etc. And all such issues make it quite difficult to allow the ease of communication flow within the organization.
#3 Emotional Barriers:
For any employee to climb the ladder of success in the organization, it is very imperative for him to be emotionally strong and have high emotional IQ.
As it determines the ease and comfort of communication that others can have with him. And many a time, emotional barriers act as the Barriers to Business Communication.
Emotions such as humor, anger, fear, and sarcasm amongst others affect the ability of decision making in a person and this specific capability is a must for the clear flow of the communication in the business.
#4 Physical Barriers:
Physical types of barriers are the most common Barriers to Business Communication. Plus they are also quite easy to remove and iron out in principle.
Physical types of barriers include discussions in the closed cabins, noise; inadequate or faulty equipment used for communication, and closed doors amongst others.
In the large and multination organizations, physical distance or separation between the employees hinders the clear flow of the communication affecting the efficiency of work and business as a whole.
#5 Cultural Barriers:
As many of the companies are charged up for global domination by expanding their business operations to various countries around the world, they also have to be prepared for the cultural barriers and differences.
Each country has and follows its set of cultures and traditions, and that includes the way they eat, live, dress, talk, and conduct their lifestyle.
Hence, the companies have to embrace the cultural differences and accept them with open arms so that the employees of various nationalities and cultures can mingle well and work in a properly coordinated and healthy environment.
#6 Organizational Structural Barriers:
The structural barriers in the organization are one of the most common Barriers to Business Communication. Larger the organization is on the scale; it will have more hierarchies and various teams within the teams.
And with so many employees at the various hierarchy levels coming with a different and unique mindset results in the constrained communications
Many a time seniors forget to inform his subordinates about the deadline owing to the increased work pressure. And many a time, there is passing the buck attitude within the teams as no one owns the responsibility of the chaos or issues that arise out of the ineffective flow of the communication.
Also, owing to insecurities within the employees, the messages are misinterpreted.
#7 Attitude Barriers:
In an organization, there are various employees, each with a unique and different mindset. Some of them are introvert and like to be left alone and doesn’t like to mingle and socialize much with other team members.
Whilst some of them are quite social, and many employees find them too clingy.
Either of the cases can act as the Barriers to Business Communication. Some of the employees have huge and inflated egos that can hinder clear communication.
It is very imperative on the part of the management and the HR department to create a positive and healthy atmosphere through various team-building exercised to iron out attitude barriers.
#8 Perception Barriers:
It is a universal fact that different people perceive things differently in their mind, and it can act as the Barriers to Business Communication. It is essential to have knowledge and awareness about the perception levels of the person whom we are dealing with and communicate with him in that particular format and manner.
In short, there has to be no room for preconceived notions and outlandish or negative perceptions that result in the barriers.
#9 Physiological Barriers:
A certain set of physical disorders such as fumbling, dyslexia, the shrillness of voice, or any other disease can act as one of the Barriers to Business Communication. It is not very crucial and can be easily removed.
Whatever types of Barriers to Business Communication the organization is facing; it is the prime responsibility of the management of the firm to take care of the same efficiently and effectively maintaining a healthy working environment for all the employees.