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Marketing Category

The Marketing category has detailed articles, concepts and How-tos to help students and professionals learn the concepts and applications.

Marketing Decision: Definition and Types

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

What is Marketing Decision? Marketing Decision is a crucial step in the marketing process. The decision-making process helps to make effective marketing strategies and plans…

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Positioning Process – Steps involved in Positioning

December 19, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Positioning process

The positioning process is important to be identified and followed by any organization which wants to implement its marketing strategy soundly. It is a difficult…

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Positioning techniques

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Concentrated marketing

Companies apply various positioning techniques in market so that they are always ahead in competition. Some of the techniques used for positioning are: 1) Perceptual…

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Effective Positioning

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Positioning

According to the basic principles of marketing, products and services are created to solve customer “problems” (i.e., to satisfy needs and wants) and provide benefits….

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How to get repeat business from customers

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Repeat business is critical for the success of any business. It refers to customers who come back for more purchases or services, instead of just…

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Offensive Marketing – Strategy and examples

July 10, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Offensive marketing

When multiple businesses in a market sell the same product, the offensive marketing approach is used; as a result, each business only gets a portion…

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Sales planning process explained with effective sales process

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Sales planning process

The sales planning process is very important for an organization as success cannot be achieved by haphazard actions. Sales planning process is usually done in…

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7 Detailed Steps to Find Your Target Market

June 13, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Target market selection - 2

Finding your target market is different from choosing your target market. If you were a wolf, you can’t choose to sell apples in your neighbourhood…

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What is the Need for Market Segmentation? Key Practices & Benefits

August 31, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Need for Market Segmentation

Understanding the need for market segmentation is an important step for any business. Segmenting the market involves dividing a large group of potential customers into…

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Customer Complaints: Complete Guide with Definition, Examples & How to Handle Them

May 21, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Angry customers and how to handle them

All businesses that deal with customers will inevitably receive customer complaints, whether it be through direct customer interactions or providing support. The impact of these…

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How to have a Successful Marketing Plan?

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Success of marketing plan - 2

Creating a successful marketing plan is essential to the success of any business. It requires careful consideration of your marketing budget, channels, target audience, and…

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Target Market Selection – Importance and Strategies

June 13, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Target market selection - 2

Target market selection is the process of selecting your target market by choosing a specific group of consumers to whom you will promote your new…

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Reference Groups: Definition, Types, Importance & Examples

July 24, 2023 | By Hitesh Bhasin | Filed Under: Marketing

What are Reference Groups? Reference groups are social groups that are used ‘as the yardstick’ for self-assessment or team comparison and ‘as a standard or…

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Factors Influencing Consumer Buying Behavior

June 10, 2023 | By Hitesh Bhasin | Filed Under: Marketing

5 Factors Influencing Consumer Buying Behavior

When it comes to consumer buying behavior, there are many factors at play. Factors like brand loyalty, media influences, environmental influences, and even the time…

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What is Brand ladder and how to use it for brand building?

June 10, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Brand ladder

Multiple qualities of the brand can influence consumer decision making. Brand ladder refers to the marketing tool used by marketers, to communicate all the benefits…

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Classification of services

May 14, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Classification of services 1

In order to be able to make a clear and relevant classification of services, we would first need to understand the concept of the word…

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12 Questions that explain the importance of marketing research

May 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

importance of marketing research

When the focus shifted from manufacturing to marketing, market research became one strong tool of marketers to know the reaction of the market before launching…

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What is Customer Lifecycle? Stages and Analysis

July 21, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Customer Lifecycle

The customer life cycle is a roadmap to envisioning the path customers take when interacting with a brand, product, or service. By comprehending each stage…

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Different types of marketing research and when to use them

May 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Types of marketing research

There are many different types of marketing research which can be used by any company trying to find out better ideas for their products or…

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Positioning by celebrity endorsement

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

This article is from guest author Manish Badlani who is a management student from IBS, Mumbai (ICFAI Business school). Manish loves marketing and advertising and…

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What is a Brand Community and How to Build a Successful One?

June 10, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Brand community

What is a brand community? A brand community is a functional group or platform that brings together all the loyal buyers, users, and employees in…

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Value Delivery: Definition, Process, and Preparation

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing

How value delivery has changed over time

Value Delivery is the process of providing value to customers by means of a product or service. This involves developing the product, packaging it, promoting…

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Customer Retention Strategies

November 11, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Customer Retention Strategies

Customer retention is an essential goal for any business aiming to succeed. The longer you can maintain customer loyalty, the more likely they are to…

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What is Customer Equity? Components of Customer Equity

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Customer equity

Customer equity is a result of customer relationship management. Customer equity is the total of discounted lifetime values of all of the firms customers. In…

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One-to-one marketing: Definition, Examples and Strategies

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

One-to-One marketing

One-to-one marketing, also known as personalized marketing or individualized marketing, is a strategy that focuses on building relationships with one customer at a time. For…

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How to use your customer database

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Use your customer database

A customer database is generally used by companies which have repeat buyers, which go through regular updates, give repeated services or for cross selling different…

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Customer lifetime Value

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Customer lifetime value

Knowing your Customer Lifetime Value (CLV) is decisive when it comes to determining the well-being of your business. CLV gauges how much a customer may…

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Movie Marketing – The next big thing

November 29, 2019 | By Hitesh Bhasin | Filed Under: Marketing

Movie Marketing

Gone are those days when handbills, wall paintings, posters, and hand painted board signs were the most prominent ways for marketing a movie. Actors never…

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What is Customer Development?

November 11, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Customer Development

Customer development is a framework businesses use for deciding whether a product can fulfill the specific needs of the target customers. It is a component…

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Product Management – Example, Types and Career

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

What is product management

To be effective in product management, you must comprehensively grasp the customer’s requirements and guarantee that the product fulfills them. Good communication skills and strategic…

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Direct marketing – Definition, Types, Steps and Examples

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Direct marketing

What Is Direct Marketing? Direct marketing is a type of marketing and advertising where organizations communicate directly to customers through various channels, including brochures, email,…

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Positioning by Competition

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

positioning by competition

In todays increasingly competitive world, you cannot ignore the competition. The strategy of Positioning by competition therefore keeps the competition as a benchmark and devises…

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7 tips for Channel sales management

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Channel sales - 2

There are numerous industries and businesses which work on channel sales and marketing. In channel sales, instead of employing many executives, the company passes on…

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10 factors which determine a good sales personality

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

sales personality

Being a sales man or a sales personality in your field is one of the most tough job nowadays due to the number of rejections…

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Beginners guide to Market Segmentation

July 30, 2025 | By Hitesh Bhasin | Filed Under: Marketing

segmentation

This is a comprehensive guide on Market segmentation which lists out the different types of segmentation, role of segmentation in marketing, the advantages of segmenting…

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Step by step Market research process

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Primary market research survey

In todays competitive business scenario, most companies acknowledge that targeted marketing is the key. Your product has to market to a known audience. On the other hand,…

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Job responsibilities of sales manager

May 21, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Job responsibilities of sales manager

In a previous article, we wrote about the role of sales executives. The sales executives are the driving force for a company. But the sales…

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What is Meta Market – Advantages and Examples

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Meta Market

What is Meta Market? Meta Market is a virtual marketplace that focuses on providing customers with a range of products or services that are either…

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How to conduct secondary market research?

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Secondary market research - 2

Secondary market research is used when there is information available for your product in the market through publications or references which can be searched and utilised….

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Types of Market

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Types of market

The types of market you are in determines the type of business strategy you need to have. Strategies for consumer markets are completely different from…

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