Poor communication in the workplace will always lead to innumerable issues. It is important to have solid relationships so that a business entity can grow, thrive, and reach its business goals.
This is possible only when the communication is open and the information can pass smoothly from one end to another. Lack of good communication skills will lead to a dissatisfied and chronic workplace.
Problems and Effects of Poor Communication
The employees may not have their rights reserved in such a place. Some of the problems and effects of poor communication are as follows-
1. High level of stress in the workplace
One of the important effects of poor communication in the workplace is high levels of stress. As employees fail to communicate their thoughts and ideas to each other they may feel a sense of urgency. This makes the workplace a tense place where everything is urgent and on the to-do list.
The feeling of panic becomes real and leads to misunderstanding, tension, and stress. The employees feel overworked and worn out and this stress is the onset of several related issues like depression, anxiety, and burn-out. Remember stress will always result in personal and professional issues and this might prove harmful for both the employee and his workplace.
2. Relational breakdown
Poor communication in the workplace will lead to relational breakdowns. When there are stress, anger, and miscommunication in a workplace then it is obvious that it will also lead to frustration and helplessness.
Accusatory tone, sense of uncertainty, the high pitch of voice, and arguments will rule the day and there will be a fear of not working to the best of ability. Employees will lose confidence and the emotional upheaval will lead to a breakdown in staff relations which will be at an all-time down in the workplace.
3. Missing deadlines and unmet expectations
When employees are unable to get a fair idea about their roles and responsibility and figure out their priorities in the scheme of things then it may often prove a disaster.
The inability to pass important information is because of poor communication in the workplace. It will have a direct impact on the projects and result in missing deadlines and unmet expectations.
4. Employee mistrust, low morale, absenteeism, and low engagement
A major effect of poor communication in the workplace is that employees start losing confidence in their abilities and also in the capabilities of their organization. Intense emotions will lead to low morale and mistrust.
There will no longer be any joy in starting the day instead the end of the shift will look like a relief. Despair and unhealthy communication are major reasons why employee engagement is low and absenteeism is high in some places.
5. Hampers the productivity of a workplace
A person often has to work a good chunk of his waking hours in the organization. Sometimes he works alone and at other times he is an integral part of a good team. What will happen if he is unable to work and communicate his thoughts and ideas with his team members or clients because of poor communication in the workplace?
An important impact of poor workplace communication skills is that it becomes impossible to pass useful information from one end to another and this hampers the productivity of a workplace. When people are unable to keep each other in the loop because of a lack of effective communication skills then the employees may find it difficult to complete projects. This will have a direct impact on the productivity of a business organization
6. Mental and physical health issues
When employees are unable to reach their full potential they may start having doubts. The bottom line is that the thoughts about job security and survival in the company will take prominence over efficiency and productivity.
If things are not going the way of people then it results in fear, helplessness and concern. It is a proven fact that the first casualty of unhealthy workplace communication issues is the health of a person and the lack of effective emotional support and self-care will create mental problems and health issues.
7. Dissatisfied clients
Poor communication leads to unfinished projects, missed deadlines, angry leadership and dissatisfied clients. The clients will no longer have faith and they might take their business away from the company.
If the employees are at fault how can the companies blame their clients? This reality will make the leadership unhappy and frustrated and they will be unable to deal with clients authoritatively.
How Can We Improve Communication?
Poor communication in the workplace is a truth that business organizations cannot hide any longer. More and more companies are working diligently to first understand the communication issues and then take steps that will improve the overall communication and employee engagement in their workplace. Some of the steps that can improve communication are
1. Be clear
Be clear in your expectations in business meetings if you want to improve communication. Define the job descriptions as well as the role and responsibility of the employees. Send a proper email about projects describing the requirements in detail.
2. Keep a vigilant eye on things
Sending out proper instructions is only the first step because the superiors need to keep a vigilant eye on its employees and their workings for good communication in the workplace. Keep a check on how things are progressing, ask questions, listen and understand the problems of the different employees, encourage open communication and lend out a helping hand if the staff is unable to keep with the current organizational demands.
3. Create a list of priorities
Make a list and prioritize the things as per the need of the hour for good communication in the workplace. Keep employees in the loop and make sure that information may pass and every person is working accordingly to fulfill organization obligations.
4. Celebrate accomplishments
When a company celebrates the accomplishments and progress of its employees it creates a healthy company culture. The bottom line is that effective communication skills will lead to a growth mindset and positive direction in a business organization and this is all because of improved and good communication.