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Marketing Category

The Marketing category has detailed articles, concepts and How-tos to help students and professionals learn the concepts and applications.

Customer empowerment and the rising power of consumers

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Customer empowerment 2

Most customers have an opinion of how a product should be or how a company should work. In the past decades, no one listened to…

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What Is Affinity Marketing? Definition and Strategies for Success (Updated 2026)

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Affinity Marketing - 3

Affinity marketing is an integral part of a solid and successful marketing strategy. This is when two or more businesses work together to promote their…

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A Study on McDonald’s Arch Deluxe Burger Brand Failure

June 10, 2023 | By Hitesh Bhasin | Filed Under: Marketing

McDonalds arch deluxe brand failure

As well as the McLibel Trial, McDonald’s has also experienced a number of more conventional marketing problems in recent years. Most of these problems have…

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What is Pricing? Definition, Types, Strategies & Examples

July 24, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Pricing is a price-fixing process that businesses use to fix the price value that a manufacturer will receive for offering its products or services. An…

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Advantages of Decentralized Sales Force

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Decentralized sales force

A decentralized sales force constitutes of people placed at various strategic points across locations. These strategic points might be across a region, across a state…

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Product Concept: Definition, Types, Importance & Example

October 13, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Product concept

What is a Product Concept? A product concept is the description of the characteristics, quality, and performance of a product at the initial stage in…

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Internal Customers – Definition, Examples and Characteristics

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Internal customers

Definition: An internal customer is defined as a customer who works in the organization and does not pay for using the company’s product or service….

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Selling concept – Definition, Examples, Pros and Cons

July 30, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Selling concept

During WWII world industry geared up for accelerated wartime production. When the war was over this stimulated industrial machine turned to producing consumer goods. By…

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Selective attention & importance of capturing customer’s attention in marketing

July 18, 2020 | By Hitesh Bhasin | Filed Under: Marketing

Most people would get the logic of selective attention through a simple example. You are going through a boring lecture on finance, and a hot…

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Service Marketing Mix – 7 P’s of marketing

January 12, 2026 | By Hitesh Bhasin | Filed Under: Marketing

physical evidence

What is Service Marketing Mix? The service marketing mix is also known as an extended marketing mix and is an integral part of a service…

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Vals – Values attitude lifestyle

February 26, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Vals framework

Vals which is also known as values attitude and lifestyle is one of the primary ways to perform psychographic segmentation. All three terms are intangible…

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Break-Even Price: Definition, Examples, and How To Calculate It (Updated 2026)

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Break even price

What Is a Break-Even Price? The break-even price is the price a company must charge to cover direct manufacturing expenses and make a profit. It…

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Physical Evidence in Marketing Mix

December 21, 2024 | By Hitesh Bhasin | Filed Under: Marketing

physical evidence

If you have read the service marketing mix, then you would know that physical evidence is one of the additional 3 Ps (extended marketing mix)…

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Types of Sales Organization: A Complete Guide about Sales Team Structures

August 23, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Types of Sales Organizations

If sound practices are followed in setting up the sales department, the resulting structure takes on features of one or more of four basic types…

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Pricing Decisions: Examples, Objectives & Factors to Consider

December 16, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Pricing decisions - 2

Businesses make pricing decisions when determining the prices for their products or services. For example, a business that sells ladies’ bags may decide to charge…

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8 steps to create a strong sales pipeline

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Sales pipeline - 3

Sales is a continuous process and the timelines are such, that you are needed to prospect and close customers again and again. The sales process…

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What role does Sales resistance play?

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Sales resistance

Prospects show sales resistance by pointing out real or imagined obstacles, and by voicing objections, sincere or insincere. In analyzing sales resistance, the salesperson need…

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Marketing Information System – Types, Tips and Examples

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Marketing informations systems

Definition Marketing Information System regularly gathers, analyzes, interprets, stores, and distributes internal and external market data. Marketing information systems include CRM, market research, competitive intelligence,…

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Ethnographic Research

November 25, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Ethnographic Research

Ethnographic research is a method of studying people from their points of view and in their real-life environment or social setting. By studying how people…

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4 major challenges for Marketing managers of 21st Century

March 6, 2018 | By Hitesh Bhasin | Filed Under: Marketing

4 major challenges for Marketing managers of 21st Century - 2

Everyone faces problems and challenges in their jobs. And a marketing managers job has gotten tougher with more and more introduction of different media vehicles…

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Qualities of highly effective salesperson

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Function of sales executive

What qualities should an effective salesperson possess? It is difficult to list “success” qualification. Sales executives jobs cover a gamut of products, markets, and marketing…

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International marketing – Scope and challenges

May 14, 2025 | By Hitesh Bhasin | Filed Under: Marketing

International Marketing

What is International Marketing? International marketing is the process of marketing goods or services to customers in more than one country. This process can be…

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Which market segment should you target?

June 13, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Which market segment to target 1

There is a very generic approach which can be used to decide which market segment you want to target. These approaches are – Mass Marketing,…

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AIDAS theory of selling

December 21, 2024 | By Hitesh Bhasin | Filed Under: Marketing

AIDAS Theory of Selling

AIDAS stands for Attention, Interest, Desire, Action, and Satisfaction. The AIDAS model states that a prospect goes through five different stages before finally responding satisfactorily…

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Channel Levels – Consumer and industrial marketing channels

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Consumer and industrial marketing channels

Channel levels consist of consumer marketing channels or the industrial marketing channels. A factor common among both channel levels is that both include the producer…

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5 reasons pricing strategy is increasing in importance

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

5 reasons pricing strategy is increasing in importance - 2

Your Pricing strategy and the price of your product is one of the most important factors influencing decision making. This can be explained with a…

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How to decide your segmentation strategy? And which segment to target?

June 13, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Reasons for market segmentation - 1

There are various market segmentation strategies which an entrepreneur can use for their products. In fact, the whole concept of entrepreneurship is many a times…

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Functions of channel members

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Channel members - 2

There are numerous functions of channel members. All of these function utilize scarce resources of the organization. Furthermore, these functions can be better performed through…

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9 tips for achieving customer satisfaction

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

customer satisfaction

A business runs as long as it has customers and it becomes successful when its customers repeatedly come back. Companies seek to increase their revenue…

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How to develop and keep a strong brand?

June 10, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Strong Brand

What is a Strong Brand? A Strong Brand is a brand that has a high level of awareness and recognition, is associated with positive attributes…

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What is Service Perishability?

June 19, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Perishability of services

What is Service Perishability? Service perishability is a term used to describe the finite nature of services because, unlike goods that can be stored and…

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Three methods for efficient warehousing of products

January 11, 2018 | By Hitesh Bhasin | Filed Under: Marketing

Efficient warehousing of products

More and more products being driven in the market means more need of warehousing for companies. The demand of consumers is at a peak when…

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Heterogeneity in service marketing

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Heterogeneity in service marketing

Each and every service is different in nature. That’s the simple meaning of  heterogeneity in service marketing. Imagine 2 restaurants. Even if they have the…

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5 sales myth which have to be ignored in today’s sales environment

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Sales myth

There are many sales myths associated with joining a sales profile in a company. Many management executives want to become finance heads, marketing heads and…

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Intangibility of services

December 13, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Intangibility in services

Products are tangible and Services are intangible in nature. Intangibility of services is derived from the fact that you cannot see or touch a service….

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What is New Product Development? Stages, Examples & Best Tips to Improve NPD

December 23, 2024 | By Hitesh Bhasin | Filed Under: Marketing

New Product Development

New product development is a process of idea generation, creation, designing, validation, and launching of a product that is completely new to the market. Examples…

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Benefits and limitations of Product life cycle

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Benefits and Limitations of Product life cycle - 2

The product life cycle is an excellent tool which can be used by Business managers, strategists and marketing managers to come up with product strategies….

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Marketing Decision: Definition and Types

August 19, 2025 | By Hitesh Bhasin | Filed Under: Marketing

What is Marketing Decision? Marketing Decision is a crucial step in the marketing process. The decision-making process helps to make effective marketing strategies and plans…

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Positioning Process – Steps involved in Positioning

December 19, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Positioning process

The positioning process is important to be identified and followed by any organization which wants to implement its marketing strategy soundly. It is a difficult…

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Positioning techniques

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Concentrated marketing

Companies apply various positioning techniques in market so that they are always ahead in competition. Some of the techniques used for positioning are: 1) Perceptual…

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