Theory X and theory y are considered as theories of human motivation at the workplace. This theory was developed by Douglas McGregor in 1950s at MIT. Both theories X and Y are proposed by McGregor which describe the workforce models which are contrasting in nature and which are used by reporting managers in organizational behaviour and human resources at a typical workplace.
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What does Theory X mean?
The assumptions of theory X, according to McGregor, are based on a typical worker. The assumption behind theory X is that the management assumes that a typical worker has very little aim and goals in life and tries to avoid responsibilities.
The assumption also states that the average worker is individual goals oriented, in other words, selfish or self-centered and the only way to work with such employees is to use punishments and rewards as positive or negative motivation.
The primary assumption in theory X is that the managers believe the employees are inferior, lazier, and they work only for a small amount of meager and sustainable income, that too out of their self-interest.
Such managers use a hands-on approach with their employees, and they also believe that all of their actions should be traceable, and the individual employee should be responsible for their actions. This ensures that the individual either receives a reward or a punishment depending on the negative or positive outcome.
According to McGregor, Theory X involves two different and opposite approaches:
- The soft approach
- The hard approach
The soft approach, like its name, is dependent on lesser restrictions and leniency to create very high morale in employees and build a cooperating nature between teams. This type of system may result in the output workforce, which may ultimately hamper the organization.
The other method is the hard approach in which punishment is the primary method. The hard approach also requires intermediation and micromanagement, which may inculcate hostility in the minds of employees.
This may also cause resentment towards the organization and management. Employees believe that their managers always point out their mistakes because those managers do not trust them to work.
The approach of theory X is more like ‘they versus we’ meaning it’s always employees versus management.
Both of the approaches are at the end of a spectrum and are considered very extreme to have real-world applications. Both of these ends of the spectrum are considered by McGregor to be very difficult for real-world applications, and he felt that instead of a middle approach should be utilized to increase the effectiveness of the implementation of theory X.
The application of theory X can be found more than in a place where there is an assembly line or laborers. A company which has specific work conditions which allows the employees in particular work to specialize in particular areas, which helps the organization to produce better quality and quantity of the work in high volumes or mass-produce them.
What does Theory Y mean?
Unlike theory X, the theory Y assumes that there is an internal motivation present in all of the employees and all employees – be it a manual laborer or an executive officer – all of them love their job and are internally motivated to work better without expectation of reward.
The managers who are the followers of theory Y consider their employees or their juniors and subordinates as one of the most valuable assets for the organization because employees not only take full responsibility for their work but also go that extra mile to deliver better results without requiring the supervision by their managers in order to create a better output.
However, theory Y states that the employee has to take the approval of their manager to carry out the task because it ensures productive and effective output which is in line with the standards of the company.
Unlike theory X, managers and employees who follow theory Y may have a better relationship with each other, which might create a happier, more satisfied, relaxed, and healthy atmosphere at the respective workplace.
Theory Y also allows the employees to publish, design, or construct at their work in a time-effective manner and the ordinance of their projects and workloads.
While creativity and discussion are encouraged by theory Y, it has certain limitations like there is a huge room of error because of the personalized feel it allows.
Difference between Theory X and Theory Y
#1 Internal motivation:
Theory X assumes that there is no internal motivation in employees and only awards and punishment can generate it, while on the other hand, theory Y assumes that employs are full of internal motivation and do not require any external gratification.
In the case of theory X, the assumption is that workers or employee is do not tend to like work, but in the case of theory Y there is the liking of work, and it is a natural process. Theory X also assume that the employees have very little ambition but theory Y assume the contrary that employees have a very high ambition.
#3 Control and Authority:
Theory X assumes that there is a centralization of authority and very tight control over the employees, but theory Y says that the authority should be decentralized and that should be leniency in control.
#4 Leadership style:
Many have categorized Theory X as an autocratic type of leadership and Theory Y as Democratic style.
Application of theory X and theory Y in motivation:
In spite of having contrasting views theory, X and Y have found a lot of applications in many fields and workplaces.
Here is a video by Marketing91 Theory X and theory Y of Management.
Following are few of the applications of theory X and theory Y
- The former theory that is theory X advice managers to implement tight supervision and micromanagement for their employees since they are enabled to think for themselves and unable to think about the betterment of the organization. There are very few organizations which use theory X today because the employees have become an integral part of the organization and represent your organization to the society. If the employees are incapable, then it is safe to assume that the organization itself is incapable, which is why theory X is used less and less in almost every workplace.
- Theory Y assumes that employees are internally motivated and have self-direction and take initiatives. This is why the employees are considered as pillars of the organization because they contribute towards a sustainable and growing organization and its well being.
- There is a limited application of theory X and theory Y because according to the assumption of both, there may be cases in which the assumptions might be contradicted. For example, a low-level worker may be better and more mature than a highly qualified manager. In such cases, the assumptions on which theory X and theory Y have been written are falsified.
- Both of the options have some of the other limitations to the organization, and instead, there should be midway between theory X and theory y. However, there are, as of yet, no suitable approaches to combine both the theories and motivate multiple employees at the same time
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