Human relations are defined as the relationship between people, especially in a professional context. It is an integral part of career success and relates to the treatment of people in a workplace setting.
The Human relations theory is considered a systematic process whose objective is to help the people in an organization in behaving correctly so that both the employees and the organization are clear winners at the end of the day.
Human relations skills
The employer and employee relationship are significant for an organization if it wants to succeed in this competitive world. The company is represented by its management, which prefers to develop a good and strong relationship with the employees.
Developing skills relevant to relations is essential for an organization as it helps it in achieving further efficiency and productivity. Self-esteem, attitude, and traits are all interlinked with individual skills. In business terms the human relations skills include
- Conceptual skills
- Counseling skills
- Negotiation skills
- Decision-making skills
- Communication skills
- Leadership skills
- Organizational skills
- Multi-tasking skills
- Conflict management skills
- Problem-solving skills
Importance of human relations in the workplace
The importance of fostering a good relationship between employees and management in an organization are as follows-
1. Improving employee creativity
The importance of good relations in the workplace is that it will help in improving employee creativity. The entire organization’s success is dependent upon coming up with new and innovative ideas.
When you have a relaxed atmosphere in the workplace, employees can easily share ideas and come up with something inventive and resourceful.
2. Motivated employees
The workplace is made up of an innumerable number of workers belonging to different cultures. It becomes imperative to link them together to a single work culture so that they can rise above personal beliefs and adapt to the needs of the organization.
Most of the employees need more than a paycheck. They cannot work in a place where the relations with co-workers or managers are strained. This hurts their level of efficiency and ultimately has a direct impact on the productivity level of the organization.
The concept of improving human relationships becomes doubly important as it helps to motivate employees to do better. When the relation between everyone is smooth and fine, the atmosphere in the workplace will also be upbeat and optimistic. This will keep the employees happy and motivated.
3. Employee engagement
It is a fact that when the management is supportive and conscious of employee’s needs and requirements, the employees will take pride in their work and try to appease the management by working with more efficiency.
If the management is oppressive, then they will try to work for the sake of a salary, and then it will just be a nine-to-five job where there is no need to give their best. The quality of human relationships in an organization has an impact on how the employees view their jobs.
Improving and maintaining healthy relations in the workplace will result in employee engagement. It is a proven fact that organizations with a high level of employee engagement have managed to grow at a faster rate than their competitors in the market.
4. Healthy relationships
The general atmosphere of an organization, the behavior of the numerous social groups inside the company, and the attitude of the seniors have a direct impact on the employees of an organization.
It is a sad day when colleagues are unable to communicate at work, and team members’ are unable to trust each other to have their back. The importance of improving relations in the workplace is that it will build healthy relationships where the employees will stand united, communicate freely, and feel connected.
There will be a common purpose that will help every stakeholder to give their best. Healthy human relationships in a professional environment help the organization to work at its functional best.
5. Improved productivity
Relations in the workplace has a direct impact on the level of productivity. It is essential to have a cordial and amicable human relationship in the workplace on both a personal and professional level.
The factor that influences efficiency and productivity is good relations between the various people present in the workplace. Employees are likely to be more productive if their contribution and efforts are recognized.
This is why organizations that reward their employees for good performances and acknowledge their efforts with praise and awards have managed to create a special place for themselves in the industry.
6. Increased loyalty
If you are looking for the importance of good human relationships in the workplace, then the most obvious one is increased loyalty. Healthy relations have a way of building trust through interactions and bonding with each other.
There is an increased chance of management listening to the woes of the employees and working towards their betterment. When management is employee-friendly, it will offer ample opportunities to the worker to enhance their skills and know-how through proper training and learning methods.
The employees are more likely to work for an organization that offers them an opportunity to improve their skills and learn through training. Better understanding will lead to increased loyalty because employees want to stick around in the organization that will help them to enhance their skills and assist in professional growth
7. Mutual support
If you are looking for the importance of good relations in the workplace, then look no further than mutual support. When supervisors are sympathetic and considerate, then it will automatically lead to healthy relations in the workplace.
Mutual support and understanding will be the usual norm. Individuals will be in sync with fellow employees and offer help when needed. The positive attitude will rub on the whole organization and encourage the best possible outcomes
Advantages of Human relations
The numerous advantages are described below-
- The human relations approach is considered advantageous for an organization as it boosts workplace as well as employee morale
- The program increases employee participation in the decision-making process
- An essential advantage of the program is to improve communication in the workplace
- The advantage of this program in the organization is to create less impersonal working conditions
- The program is considered advantageous for an organization as it helps to boost job satisfaction
- It assists in improving customer satisfaction because the relationship between the employees and customers tends to be healthy and forthcoming
- The program encourages employee empowerment, and this is why it proves beneficial for an organization
- The objective of the program is to eliminate employee dissatisfaction and absenteeism in the workplace. It is considered advantageous as it results in a lower rate of employee turnover and a higher rate of employee retention
- The program works towards providing training and development opportunities
Developing relationship skills in humans is a necessity in these modern times for a productive business relationship. It leads to sincere communication, better understanding, and a positive working condition.
It is an integral process whose purpose is to satisfy personal needs and organizational goals.