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12 hilarious jokes on customer service

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

customer service jokes

1)  Liked this post? Check out the complete series on Customer Management

What is Internal Marketing? Definition, Importance & Internal Communications Trends for 2025

February 26, 2025 | By Hitesh Bhasin | Filed Under: Marketing

Internal marketing

Internal marketing is the internal promotion of a company’s mission, goals, products, and services with the employees and staff members to help employees understand the…

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Characteristics of Services and Their Examples

July 24, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Characteristics of services

Characteristics of services are fluctuating demand, intangibility, inseparability, heterogeneity, or variability, pricing of services, service quality is not statistically measurable, perishability, user participation, lack of…

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People in the marketing mix – The 5th P of marketing mix

December 31, 2017 | By Hitesh Bhasin | Filed Under: Marketing

People in the marketing mix

Though added later to the marketing mix, People are one of the most important elements ever of the marketing mix today. This is mainly because…

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Porter’s Value Chain Analysis – Value Chain of Porter

January 5, 2021 | By Hitesh Bhasin | Filed Under: Strategy

Porter's Value Chain

Michael Porter’s Value chain concept is one of the most valued concept in today’s market because the Value chain tells us how we can differentiate…

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What are Specialty Products? A Complete How-To Guide

September 1, 2023 | By Hitesh Bhasin | Filed Under: Marketing

Power of specialty product

Specialty Products are the cream of the crop of consumer goods. Whether it’s a rare vintage wine or an exotic spice, or a luxury watch,…

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What is Geographic Segmentation? Examples and Steps

June 13, 2023 | By Hitesh Bhasin | Filed Under: Marketing

geographic segmentation Geographic Segmentation

One of the most basic forms of market segmentation, Geographic segmentation divides the market based on the units of geography –  such as location, languages used and…

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What is Product portfolio management ?

June 12, 2023 | By Hitesh Bhasin | Filed Under: Marketing

HUL Product portfolio

Definition of Product Portfolio Management Product Portfolio can be defined as the compilation of products and services offered by the company to the target market….

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Samsung Marketing Mix and 4Ps (Updated 2025)

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing Mix of Brands

Samsung Marketing Mix

The Marketing mix of Samsung analyses the 4Ps of Samsung, including the Product, Price, Place, and Promotions. The Samsung marketing mix has been at the…

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Holistic Marketing Concept

December 13, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Holistic marketing - 2

Holistic marketing involves integrating all marketing channels and departments within a company to create a seamless and cohesive customer experience and improve overall success. It…

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Mass Market – Definition of Mass market and explanation

June 28, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Mass Market - Mass market explained

A broad market with high sales and a vast number of end users is referred to as the mass market. Mass markets are present in…

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SWOT analysis of WALT DISNEY (Updated 2025)

December 18, 2024 | By Hitesh Bhasin | Filed Under: SWOT of Brands

Let’s explore the SWOT Analysis of WALT DISNEY by understanding its strengths, weaknesses, opportunities, and threats. Walt and Roy O. Disney began a modest animation…

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What is Marketing Myopia? Definition, Examples, and How to Avoid It

July 10, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Marketing myopia - 2

Marketing myopia happens when businesses concentrate on short-term advantages over long-term objectives and client needs, risking relevance and growth. To avoid this, companies must prioritize…

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What are the needs, wants and demands of marketing?

July 9, 2024 | By Hitesh Bhasin | Filed Under: Marketing

Needs Wants and Demands (700 x 500 px) (Desktop Wallpaper)

Marketing serves customers, and each customer has different needs, wants, and demands for themselves. Differentiating them is the marketer’s responsibility. In summary, needs are items…

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Marketing Mix of Sula Wines and 4Ps (Updated 2025)

December 18, 2024 | By Hitesh Bhasin | Filed Under: Marketing Mix of Brands

Marketing mix of Sula Wines

The Marketing mix of Sula wines analyses the 4Ps of Sula wines, including Product, Price, Place, and Promotions. India is a country located on the…

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