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Home » Competitors » Top 30 Sprinklr Competitors & Alternatives in 2024

Top 30 Sprinklr Competitors & Alternatives in 2025

November 27, 2024 | By Hitesh Bhasin | Filed Under: Competitors

Sprinklr is a leading customer experience management platform that helps companies connect with their customers through various digital channels. With its extensive suite of tools and solutions, Sprinklr enables businesses to provide personalized and seamless customer experiences across social media, messaging apps, email, and more. In this article, we discuss the top Sprinklr Competitors and Alternatives.

By leveraging Sprinklr’s powerful social listening and analytics capabilities, companies can gain valuable insights into customer sentiment, preferences, and trends. This knowledge allows businesses to optimize their marketing strategies, get brand insights, improve customer service, and make data-driven decisions. Additionally, Sprinklr’s comprehensive social media management features empower organizations to manage their social presence efficiently, engage with customers, and monitor their brand reputation effectively in real-time.

  • Product Type: Unified CXM
  • Industry: Customer Experience Management
  • Founded Date: 2009
  • Founders: Ragy Thomas
  • Headquarters: New York City, New York, United States
  • Area Served: Worldwide
  • Current CEO: Ragy Thomas

Table of Contents

  • The top Sprinklr competitors are
  • 1. Hootsuite
  • 2. Salesforce
  • 3. Adobe Experience Cloud
  • 4. HubSpot
  • 5. Oracle CX Cloud
  • 6. SAP Customer Experience
  • 7. Socialbakers
  • 8. Agorapulse
  • 9. Sendible
  • 10. Khoros (previously Spredfast)
  • 11. Falcon.io
  • 12. Buffer
  • 13. Brandwatch
  • 14. Zoho Social
  • 15. Cision
  • 16. Meltwater
  • 17. Selligent Marketing Cloud
  • 18. Percolate
  • 19. Pegasystems
  • 20. SOCi social media
  • 21. SocialEngine
  • 22. ThoughtBuzz
  • 23. Postcron
  • 24. Juicer
  • 25. TOP4SMM
  • 26. PHPfox Social Network
  • 27. mooSocial Media Script
  • 28. MarketingLeo
  • 29. Dolphin Pro
  • 30. MailGet Enricher

The top Sprinklr competitors are

1. Hootsuite

Hootsuite

  • Product Type: Social Media Management Software
  • Industry: Technology
  • Founded Date: 2008
  • Founders: Ryan Holmes, Dario Meli, David Tedman
  • Headquarters: Vancouver, British Columbia, Canada
  • Area Served: Worldwide
  • Current CEO: Tom Keiser

Hootsuite is a social media management platform that allows users to manage and schedule their social media content across various platforms like Facebook, Twitter, LinkedIn, and Instagram. It provides analytics and monitoring features to help businesses track their social media performance.

2. Salesforce

Salesforce

  • Product Type: Customer Relationship Management (CRM) Software
  • Industry: Technology
  • Founded Date: 1999
  • Founders: Marc Benioff, Parker Harris, Dave Moellenhoff, Frank Dominguez
  • Headquarters: San Francisco, California, United States
  • Area Served: Worldwide
  • Current CEO: Marc Benioff

Salesforce is a customer relationship management (CRM) platform that offers enterprises a wide range of tools to manage customer interactions and sales processes. It provides integrated social media management capabilities to help businesses engage with customers, generate leads, and measure social media ROI.

3. Adobe Experience Cloud

Adobe Experience Cloud

  • Product Type: Digital Experience Platform
  • Industry: Technology
  • Founded Date: 1982
  • Founders: John Warnock, Charles Geschke
  • Headquarters: San Jose, California, United States
  • Area Served: Worldwide
  • Current CEO: Shantanu Narayen

Adobe Experience Cloud is a comprehensive marketing suite that combines analytics, advertising, and personalization tools. It includes social media management features enabling businesses to create, manage, and measure their campaigns across different channels.

4. HubSpot

HubSpot

  • Product Type: Marketing, Sales, and Service Software
  • Industry: Technology
  • Founded Date: 2006
  • Founders: Brian Halligan, Dharmesh Shah
  • Headquarters: Cambridge, Massachusetts, United States
  • Area Served: Worldwide
  • Current CEO: Brian Halligan
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HubSpot is an all-in-one marketing platform that offers tools for content creation, lead generation, and social media management. It allows businesses to schedule and publish social media content, monitor mentions and comments, and analyze social media performance.

5. Oracle CX Cloud

Oracle CX Cloud

  • Product Type: Customer Experience (CX) Software
  • Industry: Technology
  • Founded Date: 1977
  • Founders: Larry Ellison, Bob Miner, Ed Oates
  • Headquarters: Redwood City, California, United States
  • Area Served: Worldwide
  • Current CEO: Safra Catz

Oracle CX Cloud is a customer experience platform that integrates marketing, sales, and customer service functionalities. It includes social listening and engagement features to help businesses monitor conversations, engage in online conversations with customers, and measure the impact of their social media efforts.

6. SAP Customer Experience

SAP

  • Product Type: Customer Experience (CX) Software
  • Industry: Technology
  • Founded Date: 1972
  • Founders: Dietmar Hopp, Hasso Plattner, Claus Wellenreuther, Klaus Tschira
  • Headquarters: Walldorf, Germany
  • Area Served: Worldwide
  • Current CEO: Christian Klein

SAP Customer Experience is a CRM and e-commerce solution that aims to provide personalized customer experiences. It offers marketing and engagement capabilities to help businesses manage their social media presence and engage with customers.

7. Socialbakers

Socialbakers

  • Product Type: Social Media Analytics Software
  • Industry: Technology
  • Founded Date: 2008
  • Founders: Jan Rezab
  • Headquarters: Prague, Czech Republic
  • Area Served: Worldwide
  • Current CEO: Robert Lang

Socialbakers is a social media analytics and management platform that offers tools for content planning, publishing, and monitoring brands. It provides insights and data-driven recommendations to optimize social media strategies and improve performance.

8. Agorapulse

Agorapulse

  • Product Type: Social Media Management Software
  • Industry: Technology
  • Founded Date: 2011
  • Founders: Emeric Ernoult
  • Headquarters: Paris, France
  • Area Served: Worldwide
  • Current CEO: Emeric Ernoult

Agorapulse is a social media management tool that helps businesses schedule, publish, and analyze content. It offers features like social media inbox, social listening, team management, and collaboration to streamline social media management activities.

9. Sendible

Sendible

  • Product Type: Social Media Management Software
  • Industry: Technology
  • Founded Date: 2009
  • Founders: Gavin Hammar
  • Headquarters: London, United Kingdom
  • Area Served: Worldwide
  • Current CEO: Gavin Hammar

Sendible is a social media management platform designed for agencies and businesses to manage their social media presence. It offers features like content scheduling, social listening, and analytics to help enterprises effectively engage with their audience across multiple social media platforms.

10. Khoros (previously Spredfast)

Khoros

  • Product Type: Social Media Management and Customer Engagement Software
  • Industry: Technology
  • Founded Date: 2008
  • Founders: Ken Cho, Scott McCaskill
  • Headquarters: Austin, Texas, United States
  • Area Served: Worldwide
  • Current CEO: Jack Blaha

Khoros is an enterprise social media management platform that allows businesses to manage and monitor brand mentions and measure their social media activities. It provides features like content creation, publishing, and analytics to help companies drive engagement and build meaningful connections with their audience.

11. Falcon.io

Falcon.io

  • Product Type: Social Media Management and Customer Experience Software
  • Industry: Technology
  • Founded Date: 2010
  • Founders: Ulrik Bo Larsen, Mikael Lemberg
  • Headquarters: Copenhagen, Denmark
  • Area Served: Worldwide
  • Current CEO: Ulrik Bo Larsen
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Falcon.io is a social media management and customer experience platform. It offers content planning, scheduling, publishing, and analytics features. With its integrated approach, Falcon.io helps businesses manage their social media presence and engage with their audience effectively.

12. Buffer

Buffer

  • Product Type: Social Media Management Software
  • Industry: Technology
  • Founded Date: 2010
  • Founders: Joel Gascoigne, Leo Widrich
  • Headquarters: San Francisco, California, United States
  • Area Served: Worldwide
  • Current CEO: Carolyn Kopprasch

Buffer is a social media management tool that allows users to schedule posts and publish content across various platforms. It also provides analytics to help businesses measure the performance of their social media posts. Buffer is known for its user-friendly interface and simplicity in managing social media accounts.

13. Brandwatch

Brandwatch

  • Product Type: Social Listening and Analytics Software
  • Industry: Technology
  • Founded Date: 2005
  • Founders: Giles Palmer
  • Headquarters: Brighton, United Kingdom
  • Area Served: Worldwide
  • Current CEO: Giles Palmer

Brandwatch is a social media listening and analytics platform. It helps businesses monitor and analyze conversations and trends across social media platforms to gain insights into their brand reputation and customer sentiment. Brandwatch provides valuable data to inform marketing strategies and make data-driven decisions.

14. Zoho Social

Zoho Social

  • Product Type: Social Media Management Software
  • Industry: Software
  • Founded Date: 2009
  • Founders: Sridhar Vembu, Tony Thomas
  • Headquarters: Chennai, India
  • Area Served: Worldwide
  • Current CEO: Sridhar Vembu

Zoho Social is a social media management platform that enables businesses to schedule and publish content, engage with their audience, and analyze social media account performance. It offers post-scheduling, collaboration, and social listening to help businesses manage their social media presence effectively.

15. Cision

Cision

  • Product Type: Public Relations and Marketing Software
  • Industry: Software
  • Founded Date: 1992
  • Founders: Joe Bernardo, Steve Dnistrian
  • Headquarters: Chicago, Illinois, United States
  • Area Served: Worldwide
  • Current CEO: Abel Clark

Cision is a comprehensive PR and communication software with social media and digital asset management features. It offers tools for media monitoring, influencer identification, content distribution, and analytics. Cision helps businesses manage their public relations efforts, including social media engagement.

16. Meltwater

  • Product Type: Media Monitoring and Social Media Listening Software
  • Industry: Software
  • Founded Date: 2001
  • Founders: Jorn Lyseggen
  • Headquarters: San Francisco, California, United States
  • Area Served: Worldwide
  • Current CEO: John Box

Meltwater is a social media analytics tools and intelligence platform that provides social media management functionalities. It allows users to monitor social media conversations, engage with their audience, and measure performance. Meltwater offers insights and analytics to help businesses understand the impact of their social media efforts.

17. Selligent Marketing Cloud

  • Product Type: Marketing Automation and Customer Experience Software
  • Industry: Software
  • Founded Date: 1990
  • Founders: André Lejeune
  • Headquarters: Brussels, Belgium
  • Area Served: Worldwide
  • Current CEO: Karthik Kripapuri

Selligent Marketing Cloud is a marketing automation platform with social media management capabilities. It offers features like content creation, scheduling, and analytics to help businesses plan and execute their social media campaigns. Selligent Marketing Cloud aims to deliver personalized experiences across various marketing channels.

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18. Percolate

  • Product Type: Marketing Resource Management and Content Marketing Software
  • Industry: Software
  • Founded Date: 2011
  • Founders: Noah Brier, James Gross
  • Headquarters: New York City, New York, United States
  • Area Served: Worldwide
  • Current CEO: Randy Wootton

Percolate is a content marketing platform with social media management features. It helps businesses plan, create, and publish content across multiple channels, including social media. Percolate enables collaboration and streamlining of content creation processes to enhance social media marketing efforts.

19. Pegasystems

  • Product Type: Customer Relationship Management and Business Process Management Software
  • Industry: Software
  • Founded Date: 1983
  • Founders: Alan Trefler
  • Headquarters: Cambridge, Massachusetts, United States
  • Area Served: Worldwide
  • Current CEO: Alan Trefler

Pegasystems is a customer engagement and business process automation platform. It offers social media management features to help businesses engage with their customers across social media channels. Pegasystems aims to improve customer experiences by integrating social media into its broader customer engagement capabilities.

20. SOCi social media

  • Product Type: Social Media Management Software
  • Industry: Software
  • Founded Date: Not publicly available
  • Founders: Afif Khoury, Alo Sarv, Tony Rindsberg
  • Headquarters: San Diego, California, United States
  • Area Served: Worldwide
  • Current CEO: Afif Khoury

SOCi social media is a platform for multi-location businesses to manage their social media presence effectively. It provides features like content publishing, reputation management, and analytics at scale. SOCi social media helps companies maintain consistent branding and engage with local audiences.

21. SocialEngine

  • Product Type: Social Networking Software
  • Industry: Software
  • Founded Date: 2007
  • Founders: Alex Benzer
  • Headquarters: Tel Aviv, Israel
  • Area Served: Worldwide

SocialEngine is a social networking software that allows users to create social media websites. It provides features like custom design, user management, content sharing, and messaging. SocialEngine helps businesses build their social communities and engage with their audience on a dedicated platform.

22. ThoughtBuzz

  • Product Type: Social Media Management and Analytics Software
  • Industry: Software
  • Founded Date: 2012
  • Founders: Anshul Jain, Anil Charnalia, Saurabh Mathur
  • Headquarters: Singapore
  • Area Served: Worldwide
  • Current CEO: Anshul Jain

ThoughtBuzz is a social media monitoring and analytics platform. It offers real-time tracking of social media conversations, sentiment analysis, and competitor benchmarking. ThoughtBuzz provides businesses with actionable insights to manage their social media reputation and make informed marketing decisions.

23. Postcron

  • Product Type: Social Media Management Software
  • Industry: Software
  • Founded Date: 2011
  • Headquarters: Buenos Aires, Argentina
  • Area Served: Worldwide
  • Current CEO: Agustin Esperon

Postcron is a social media automation tool that allows users to schedule and publish their social media content. It supports various platforms like Facebook, Twitter, LinkedIn, and Instagram. Postcron simplifies managing multiple social media accounts and helps businesses save time and effort in content scheduling project management.

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24. Juicer

  • Product Type: Social Media Aggregator and Display Software
  • Industry: Software
  • Founded Date: 2015
  • Founders: Sameer Kamat
  • Headquarters: San Francisco, California, United States
  • Area Served: Worldwide
  • Current CEO: Sameer Kamat

Juicer is a social media aggregator that allows businesses to curate user-generated content from various social media platforms. It has advertising tools and provides a centralized place to display social media feeds on websites, digital screens, and other marketing channels. Juicer helps businesses showcase authentic user-generated content to boost engagement and trust.

25. TOP4SMM

  • Product Type: Social Media Marketing Services
  • Industry: Marketing
  • Area Served: Worldwide

TOP4SMM is a social media marketing service that offers solutions for increasing social media presence and engagement. It provides services like buying likes, followers, views, and comments across social media platforms. TOP4SMM helps businesses boost social media metrics and gain visibility in a competitive online landscape.

26. PHPfox Social Network

  • Product Type: Social Network
  • Industry: Software
  • Founded Date: 2005
  • Founders: Raymond Benc, Jeremy Green
  • Headquarters: Los Angeles, California, United States
  • Area Served: Worldwide

PHPfox Social Network is a social networking software that enables businesses to create social media websites. It offers user profiles, activity feeds, messaging, and content-sharing features. PHPfox Social Network provides businesses access to a customizable platform to build their social communities.

27. mooSocial Media Script

  • Product Type: Social Network Script
  • Industry: Software
  • Founded Date: 2012

mooSocial Media Script is a social and professional networking platform that allows businesses to create websites. It offers features like user profiles, activity feeds, messaging, and notifications. mooSocial Media Script provides businesses with ready-to-use software to create social media communities.

28. MarketingLeo

  • Product Type: Marketing Automation Software
  • Industry: Software
  • Founded Date: 2017
  • Headquarters: Bangalore, Karnataka, India
  • Area Served: Worldwide

MarketingLeo is a marketing automation platform that integrates social media management capabilities. It offers features like social media scheduling, content creation, and analytics. MarketingLeo helps businesses streamline their social media marketing efforts and improve engagement with their target audience.

29. Dolphin Pro

  • Product Type: Social Network Script
  • Industry: Software
  • Founded Date: 2006
  • Founders: Andrew Boon
  • Area Served: Worldwide
  • Current CEO: Andrew Boon

Dolphin Pro is a social networking software that enables businesses to create social media websites. It provides features like user profiles, activity feeds, messaging, and groups. Dolphin Pro offers businesses the tools to build social communities and connect with their audience.

30. MailGet Enricher

  • Product Type: Email Verification Tool
  • Industry: Software
  • Founded Date: 2017
  • Area Served: Worldwide

MailGet Enricher is an email marketing tool that includes social media enrichment features. It provides social media data enrichment functionality to enhance the information available about email subscribers. MailGet Enricher helps businesses gather social media insights to personalize email marketing campaigns.

These were all the competitors of Sprinklr. If you know any other competitors, please write in the comments below.

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About Hitesh Bhasin

Hitesh Bhasin is the Founder of Marketing91 and has over a decade of experience in the marketing field. He is an accomplished author of thousands of insightful articles, including in-depth analyses of brands and companies. Holding an MBA in Marketing, Hitesh manages several offline ventures, where he applies all the concepts of Marketing that he writes about.

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